For general support, please see the documentation that comes with JVector, or get it from this site.
If that does not help, then please visit our forums and post for support.
You can also send us an email, if you have a log file to include.
(to email us, remove the NO_SPAM_ part from the email adress.)
Note: Please see the JVector manual on how to obtain and post the JVector log file, which contains invaluable information to help us help you.